In a typical 2-day workshop, you will:
- Be more familiar with your own basic and intermediate management skills
- Be able to make better use of meetings
- Be more aware of the need to be proactive, rather than reactive
- Have a greater understanding of the best use of listening and questioning skills, when managing staff
- Be able to list the tools and techniques of distance management
- Feel more confident about achieving your own key performance indicators and personal objectives
- Have a greater understanding of influencing skills
- Appreciate the need for good planning: both short-term, medium-term and long-term
- Be able to define performance management and its importance in ‘making things happen’
- Have produced own Action Plan for further management skills development
“Thanks for the 2 days, John. I feel ready now to apply for a middle management position.” – Michelle Douglass, Leeds
“This has been a really affirming workshop: it’s good to know I use both basic and intermediate skills to good effect already.” – Alan Martindale, Epsom
“I have learned so much from this workshop. Thanks v. much!” – Lorraine Fitch, Walthamstow
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